Frequently Asked Questions-Ideal Protein Ordering
FAQ-Ideal Protein



  • Ideal Protein products cannot be sold online without prior authorization and membership through our Ideal Protein Program
    • Would you like to become a member?
    • Note that this is not an online ordering system. You will still need to contact us to establish a relationship.
      • Give our office a call for additional info, to become a member, or schedule an appointment at 1-844-566-2220 or email us at
      • Sign up as a new patient with IdealSmart by visiting
        (Make sure to choose Cincinnati Health Institute located in Cincinnati, OH under the clinic location)
        IdealSmart also has an app, which can be downloaded here for apple or here for android.

  • To order, you must be a registered user of our site (if not click here) and an approved Ideal Protein member.

  • You will need to fill out a health questionnaire and be a registered member of our site. Please note this process can take up to 48 hours, but we will process each request as quickly as possible.

  • Ideal Protein requires a health questionnaire and weights and measurements form to be filled out.

  • You may not be a member at another clinic, while a patient at Cincinnati Health Institute.