• Go to Log In/Registration and enter your username and password.
• Your username should be whatever email address you used at sign up.
• If this is your first time logging in on the new site, you may still have a temporary password.
• If you placed your first order over the phone, you may not have a password set up yet.
• If you were given a temporary password, use that, but update to one of your choosing when you gain access to your account.
• If you are still unable to log in, please press "forgot my password" to reset your account.
• You will be required to either click on a link to reset your password, or copy and paste the link in your web browser.
• Some email providers or computer settings block clickable links. In that case you will have to copy and paste the link into your web browser.

TRACKING A SHIPMENT

• If you are not registered, check your email for tracking information.
• Tracking emails are sent automatically at time of shipment
• Sometimes these emails can be placed in the spam or junk folder.
• Please check your spam or junk folder for tracking information if you have not received it in your inbox.