Satisfaction Guaranteed


If you are not completely satisfied with your product purchase please contact our customer service department within 60 days of your purchase:

Phone: 1-844-566-2220


You will receive an authorization and ticket number, as we work to resolve your issue. CHI4Health products offer a 100-percent money-back guarantee.

If you received a package that has been damaged, please save the original box and all of the contents. Please photograph any damage. Claims for defective or damaged products must be made within seven days of receipt of the product(s).

In order to process your return efficiently, please indicate the product name, lot number and number of bottles you wish to return. Packages received without prior approval will not be refunded.

We apologize, but we are unable to accept returns on CHI4Health products after 60 days of purchase.


Staff at Cincinnati Health Institute

*This product guarantee is only valid for CHI4Health branded products, look for our logo!